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5 Tips for Dealing With Difficult Clients

Have you ever dealt with a client that was extremely frustrating? Maybe the circumstances caused you to slam your face into your hands and refuse to deal with the public for a period of time. If you...

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Why Progressive Leaders Feel Like Imposters

I once coached the leader of a progressive political organization about his tendency to micromanage everyone around him to the point that he procrastinated in developing a vision for his organization...

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Profitable Post-Purchase Marketing Opportunities for Ecommerce Shops

Successful store owners never stop selling. When there is an opportunity to deliver more value to customers, ecommerce entrepreneurs encourage shoppers to complete follow-on purchases. The result is a...

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Are You Good "Leader" Material?

One of my Elite Program clients was recently offered her dream job. (Yay!)She will be managing a big team of people located all over the country. She has never managed a team of this magnitude, and her...

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Some Like It Hot (and Some Iced): Tips on Start-Up Mentorship and Success...

I met with Nikhil Bhojwani and Alexander Brown, partners at Recon Strategy, a Boston-based consulting company that specializes on healthcare. At Recon, Mr. Bhojwani and Mr. Brown work with both large...

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B2B E-Commerce Trends for 2016

Developing a strategy to drive your business to success is always a challenge, but keeping up with industry trends is another obstacle in itself. The digital marketplace is constantly shifting which is...

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Leaders and Bystanders

Presidential candidate Ben Carson was widely ridiculed for saying that when a gunman sets out to shoot a bunch of unarmed people, someone should rush the gunman. This idea was ridiculed because it...

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Infographics: Growth of Sharing in the Collaborative Economy

Participation in the Collaborative Economy has grown by 25 percent in the past year alone. That's one of the key findings we shared in The New Rules of the Collaborative Economy, a Vision Critical...

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Homeownership Is Not For Everyone

Some people are not cut out for home ownership. I call them NOHOs. What distinguishes them is not their income, their family structure, their mobility, or where they live -- rather, it is how they...

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Weekend Roundup: Paris Attacks Upend Concepts of War, Security and Alliances

The attacks claimed by the self-described Islamic State in Paris have done more than spread fear across the West. They have upended our concepts of war, security and alliances in a connected yet...

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Baloney About Free Trade and Terrorism

For once, nobody's talking economics, because international terrorism has everyone's attention. Now terrorism itself isn't my area of expertise, but I did want to quickly note that there's considerable...

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4 Tips for Better (And Less Biased) Interview Questions

One of the best strategies for designing an effective hiring process is structured interviewing -- a standardized approach that keeps interviewers focused on the requirements for the job. Structured...

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The Fed and the Markets

You've heard that old saying: "Damned if they do and damned if they don't." That perfectly fits the Fed's situation when it comes to raising rates early in December. There are plenty of arguments to...

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Money Smart Holiday Gifts for Kids

Every year I try to give parents and grandparents a guide for holiday gifts that are more than worth the money you spend on them. These are presents that won't be broken or forgotten before you pay the...

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Follow the Leader: Shaping Organizational Culture

Photo by Jesse R. Regalado When rain splashes on the pavement water quickly spreads in crevices finding spaces even with the tiniest receptacle - it does not stand still. In much the same way,...

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Why Working in the Service Industry Sets You Up for Success

In a world where trophies are given for effort and we coddle our kids more than we'd like to admit, it's important we prepare young people for what they'll be faced with once they're on their own. A...

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Email Marketing Master Class III: Advanced Segmentation

Segmentation has been a tried and true strategy in email marketing for years. Using basic contact information such as age, gender and location, marketers tailor messages for specific groups and offer...

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2016 Is the Era of Cultural Movement Marketing

Unless you've been on another planet the past few weeks, you already know the story of how T-Mobile has crushed it's competition and ignited a mass marketing movement among millenials and Gen-Z for...

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4 reasons Alan Wilson is on the wrong side on EPA fight

(This opinion editorial first ran in The State on November 23, 2015) Last month, Attorney General Alan Wilson joined his counterparts in 23 states in filing a federal lawsuit to temporarily block the...

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Why You Should Avoid Black Friday Sales

By Paula Pant Imagine this: It's Thanksgiving night. You've gobbled your fourth serving of mashed potatoes and green bean casserole. You've turned on the TV. The local news is reporting that hundreds...

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